Alfena.com PRIVACY STATEMENT
This
Privacy Statement discloses the privacy practices for Alfena.com
("Alfena.com", "We" or "Us") and how it treats the information that
Alfena.com collects and receives, including information related to
your past use of Alfena.com products and services. This policy does
not apply to the practices of companies that Alfena.com does not own
or control, or to people that Alfena.com does not employ or manage.
1. The information collected by Alfena.com.
2. Communications from Alfena.com
3. How information collected by Alfena.com is used.
4. Correction/Updating Personal Information
5. Opting Out
6. Terminated Alfena.com Accounts
7. Use of the Alfena.com Website by Persons Under Age 13
8. Linking to Third Party Websites
9. Users Must Keep Their Passwords Private
10. Changes to Our Privacy Statement
11. Final Statement
1 Information Collected by Alfena.com
We will not knowingly use information collected on this website to
others in ways different from what is disclosed in this
statement. Alfena.com collects information from our users at several
different points on our website.
For purposes of this Privacy Statement, "Personally
Identifiable Information" refers to information that can
directly identify an individual; for example, such information may
include an individual's name, mailing address, phone number or
email address.
1.1 Information that Is Automatically Collected
We use IP addresses, with the help of a business partner, to
analyze trends, administer the website, track users'
movements, and gather broad demographic information for aggregate
use. IP addresses are not linked to Personally Identifiable
Information.
1.2 Information that Is Collected by Cookies
A cookie is a piece of data stored on a user's hard drive
containing information about that user. By setting a cookie on
our website, the user would not have to log in with a password
more than once, thereby saving time while on our website. If a
user rejects the cookie, they may still use our website. The only
drawback to this is that the user will be limited in some areas
of our website. Cookies can also enable us to track and target
the interests of our users to enhance the experience on our
website. Some of our business partners use cookies on our website
(for example, advertisers); however, we have no access to or
control over these cookies.
1.3 Information that Is Actively Submitted to
Alfena.com Registrations and Orders. In order to register a domain
name or order services from this website, a user must create an
account and complete a registration process. During the account
creation process, a user must provide contact information (such as
name and email address) so that we can stay in touch with our
users. This information is also used to fulfill order and
registration requests. To pay for a domain name registration or for
other service ordered, a user must provide contact information
(such as name and shipping address) and financial information (such
as a credit card number and its expiration date). This information
is used for billing purposes, with the help of our business
partner, and to fill users' orders. If we have trouble
processing an order, this contact information is used to get in
touch with the user.
Tell-A-Friend. If a user elects to use our referral
service for informing a friend about our website, we ask them for
the friend's name and email address. We will automatically send
the friend a one-time email inviting them to visit the website. We
store this information for the purpose of sending this one-time
email. The friend may contact us at support@Alfena.com
or go directly to http://www.Alfena.com/support.php
to request the removal of this information from this database.
1.4 Third Party Advertisers on Alfena.com's Website
We use third-party advertising companies to serve
ads (using methods that include Pixel Tags and Clear Gifs) when
you visit our website. Third-party advertising companies also
separately place or recognize a cookie file on your browser in
the course of delivering advertisements to this website. These
companies may use information (not including your name, address,
email address or telephone number) about your visits to this and
other websites in order to provide advertisements about goods and
services of interest to you.
1.5 Information Alfena.com Obtains from Third Parties
Supplemental Information Collected. In certain
circumstances, in order for our website to properly fulfill its
obligation to our users, it is necessary for us to supplement the
information we receive with information from third party
sources. For example, to determine if our users qualify for a
dotPartner account, we use their name and business information to
request a credit report.
Alfena.com Accounts Created by a Third Party on
Your Behalf. If you received your domain name from someone else,
without registering for it yourself, your domain name may belong to
a "managed domain." In a managed domain, the
administrator of a company with whom you have a business
relationship (for example, your ISP) can create your domain name
for you. You can then use the domain name like any other domain
name. The administrator, however, has access to the domain name and
can edit your Alfena.com profile, reset your password, and manage the
Alfena.com account without your additional consent. In addition to the
terms mentioned in this Privacy Statement, an account created by a
third party allows any of your Personally Identifiable Information
within that account to be available to that third party as if they
were you. We have no access to or control over the third party to
prevent their disclosure of your information.
2 Communications from Alfena.com
Welcome Emails and General Correspondence. We send a welcoming email to
the email address associated with the account a user has created to
verify the users password and username. This process is designed to
prevent e-mail addresses from being used without permission in the
creation of a Alfena.com account. Established users will occasionally
receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users we present the
option to not receive some of these types of communications. Please see
our opt-out options below.
Site and Service Updates. We send the user website
and service announcement updates. Users are not permitted to
unsubscribe from service announcements, which contain important
information about the website and/or service. We may communicate
with users to provide services that users request or to discuss
issues relating to their account.
Surveys & Contests. From time-to-time our
website requests information from users via surveys or
contests. Participation in these surveys or contests is completely
voluntary and, as such, the user has choice whether or not to
disclose this information. Information requested may include
contact information (such as name and shipping address), and
demographic information (such as zip code, age level).
3 How Information Collected by Alfena.com Is Used
Demographic Information. We will share aggregated
demographic information with our partners and advertisers. The
aggregated demographic information is not linked to any
Personally Identifiable Information that can identify any
individual person.
Communicating with Our Users. We use Personally
Identifiable Information (such as your name, telephone number or
email address) to communicate with our users when they have
questions, concerns or comments about their accounts or the
services that we provide. If you contact us, we may or may not
delete your emails or voicemails to us.
Information Shared With Third Parties. We share
information with third parties as required by ICANN and in order to
give our customers access to a great variety of
services. Specifically, we may do the following:
· Submit the name, postal address, e-mail address, and phone
numbers associated with the registrant, administrative, technical
and billing contacts of a domain name to the appropriate Registry
or registration database. This information is included in a
publicly available 'Whois' database, in accordance with ICANN
rules. This sharing of information is required by ICANN rules.
·
Use a credit card processing company to bill users for goods and
services. These companies do not use Personally Identifiable
Information for any use other than credit card processing; however,
we will not be responsible or liable for use of the information
required by credit card companies in contravention of their
policies, contractual obligations or general good business
procedures.
·
Partner with third parties who provide services to our users. When
the user signs up for or agrees to receive a specific service
provided by the third party (i.e. PostMasterDirect advertisements),
we share the information that is needed for the third party to
provide the services.
·
Share the publicly available domain contact information submitted
by our users for inclusion in the Whois database with third
parties. We do not control the use of this Personally Identifiable
Information by third parties.
·
Share your Personally Identifiable Information with other entities
that are owned by Alfena.com, that own Alfena.com, or have some sort of
corporate ownership relationship with Alfena.com.
Addressing Legal Issues. Further, we provide
Personally Identifiable Information to respond to subpoenas, court
orders, or legal process, or to establish or exercise our legal
rights or defend against legal claims. Further, we believe it is
necessary to share Personally Identifiable Information in order to
investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the
physical safety of any person, violations of Alfena.com's terms of
use, or as otherwise required by law.
Sale or Transfer of Alfena.com. If all or a portion
of Alfena.com is transferred, sold, merged, ceases operations, goes
bankrupt, or is otherwise involved in a transaction where the
ownership or management of Alfena.com is changed (individually or
collectively, a "Transaction") then your Personally
Identifiable Information or other user information may be
transferred or assigned to a third party as part of the
Transaction.
4 Correction/Updating Personal Information
Users must provide accurate and correct contact
information (name, postal address, e-mail address, phone number)
for their domain name(s) Registrant, Administrative, Technical
and Billing contacts, which will be listed in a publicly
accessible 'Whois' database, in compliance with ICANN rules. If a
user's Personally Identifiable Information changes (such as a zip
code), or if a user no longer desires Alfena.com's services, we will
provide a way to correct, update or remove that user's personal
data provided to us. This can usually be done under online
account management (on your own) or by emailing our user Support
Group for assistance.
5 Opting Out
Users are provided an opportunity to "opt-out" of
having their information used for purposes not directly related to
the services they request. Users who no longer wish to receive our
newsletter or promotional materials from us may opt-out of
receiving these communications by replying and typing
"unsubscribe" in the subject line in the email or email
your request to support@Alfena.com
.
6 Terminated Alfena.com Accounts
If your Alfena.com account is terminated or cancelled (regardless of
whether it was voluntary), all of your Personally Identifiable
Information will remain on our servers. We retain and use your
Personally Identifiable Information as necessary to enforce our
policies or to address contractual issues, and may contact you for
future marketing or promotional purposes.
7 Use of the Alfena.com Website by Persons Under
Age 13 This website is not intended for use by anyone under the
age of thirteen (13), and any individual under such age should not
provide us with Personally Identifiable Information. We do not
knowingly contact, market to, solicit, collect or use Personally
Identifiable Information from or about any individual under the age
of 13. It is possible that by fraud or deception we may receive
information pertaining to children under 13. If we are notified of
that we have personal information regarding a person under the age
of 13, as soon as we reasonably verify the information, we will
either obtain parental consent or otherwise delete the information
from the account and/or service. However, the information may
remain on a log in our servers. If you want to notify us of our
receipt of information by children under 13, please do so by
emailing us at: abuse@Alfena.com.
8 Linking to Third Party Websites
This website contains links to other websites.
Please be aware that we are not responsible for the privacy
practices of such other websites. We encourage our users to be
aware when they leave our website and to read the Privacy
Statements of each and every website that collects Personally
Identifiable Information. This Privacy Statement applies solely
to information collected by this website.
9 Users Must Keep Their Passwords Private
Users are required to keep their account passwords
confidential and to not share this information with others. If
you choose to reveal or share your password and Alfena.com account
name, we are unable to guarantee the security of your
account.
10 Changes to Our Privacy Statement
This Privacy Statement may change, and use of
information that we gather now is subject to the Privacy
Statement that is in effect as of the time of use. You are
responsible for periodically checking our Privacy Statement. You
may opt-out of any posted change to our collection, use or
disclosure of your personal information by sending an e-mail to
support@Alfena.com.
If we make minor changes to this Privacy Statement, the changes
will be immediately effective upon posting the revised Privacy
Statement to the website. If we make material changes to this
Privacy Statement or in how we will use or collect your
Personally Identifiable Information, we will prominently post a
notification on our website of the changed Privacy Statement ten
(10) days prior to implementing the change. The date at the
bottom of this Privacy Statement is the date that the Privacy
Statement is effective.
11 Final Statement
Alfena.com will use your information in accordance
with the Privacy Statement that is currently in effect. If you
have any questions about the security at our website, you can
send an email to security@Alfena.com.
Effective date: 2005/11/22
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